Know your customer (KYC) & Customer Due Diligence (CDD)

Know Your Customer (KYC), also known as Customer Due Diligence (CDD), is not only a legal obligation for financial institutions arising from AML and sanctions legislation, but also a strategic imperative.

KYC and CDD

Many institutions struggle to manage their KYC/CDD process. Costs are rising due to inefficient automated solutions, there is insufficient in-house capacity or knowledge to perform the required functions, or policies and processes do not meet ever-changing requirements.    

Projective Group assists financial institutions and business service providers with a risk-based approach to KYC/CDD that meets, but doesn’t exceed, regulatory requirements. Our AML consultants have extensive experience working with various types of institutions. They are ready to apply their knowledge and experience to meet your AML challenges.  

KYC as a service

Projective Group supports companies, from banks to asset managers and business service providers, such as accountants, to manage and optimise their KYC processes. Our tools and expertise not only help them comply with current regulations more efficiently and effectively, but also anticipate future changes and minimise risks.  

KYC process management: We take care of the KYC process and ensure files are compliant.  

For whom

Our specialists have extensive experience in supporting both small and large institutions: from large asset managers to small accounting firms. We ensure that the KYC process is implemented in a way that suits the nature and size of your organisation. So that you can be confident of full compliance, without doing more than necessary. This is also reflected in our pricing: we offer solutions that are suitable for smaller organisations.    

The benefits of our approach

  • All under one roof: Projective Group’s AML specialists have a wide range of experience with different types of organisations and issues, giving you all the expertise you need under one roof.    
  • Fast, efficient & flexible: No unnecessarily large projectteams and long communication lines, but flexible contact and quick action.    
  • Guaranteed quality and continuity: Our team of specialists complements each other, keeps each other sharp and guarantees our clients stable support.    
  • Always up to date: We closely monitor legislation and regulations and ensure that your organisation is up to date with the latest publications, laws and regulations.    

How can we help you?

For those who do not wish to outsource the entire KYC process, we can also provide flexible support. Some of our KYC services:   

  • Capacity & Expertise: We provide capacity and knowledge by filling roles and functions on a temporary or permanent (legally required) basis.   
  • Implementation: We assist with a sustainable and integrated approach to get policies and/or tools up and running.   
  • Management of remediation programmes: We manage remediation programmes to ensure you meet regulatory requirements (again) as quickly as possible.   
  • Understanding and translating legislation and regulation into policy: We help create and refine workable policies and effective procedures and processes that are flexible enough to adapt to future changes.    
  • Internal audits: We conduct internal audits to ensure that your KYC process complies with your policies.   
  • Education and training: We train your staff to help you build the right knowledge and expertise in-house.    

Capacity

Our AML team consists of experts with years of experience and expertise, complemented by starters in the field. This enables us to offer services from different perspectives and budgets.   

 We help financial institutions get the right expertise at the right time. Our specialists are available for ad hoc requests as well as short and long term projects. This means you can scale up quickly during peak periods and rely on ongoing support for long-term projects. We do this in the following roles, among others:   

  • KYC Analyst  
  • Quality Assurance (QA) and Quality Control (QC)  
  • FEC Compliance Officer  
  • MLRO  
  • Legal Wwft/AML advisor  
  • KYC/AML manager  
  • KYC Data analyst  

Implementing CDD and Name Screening Systems   

Choosing the right Customer Due Diligence (CDD) system and effective name screening solutions can be challenging. We can help you select and implement these systems to meet your institution’s specific needs.    

Our approach ensures a smooth implementation and that the systems contribute effectively to the organisation’s KYC objectives. By screening customer names against sanctions  lists and other risk-sensitive lists, we help minimise risk and ensure regulatory compliance.   

Standard and tailor-made training courses 

While there is nothing wrong with external support, you may prefer to build the necessary skills internally. To ensure that your KYC staff has the necessary knowledge and skills, we offer both standard and customised training courses. We do this through our Training Institute, The Ministry of Compliance.  

Our courses are designed to train and certify KYC staff at all levels, from beginners to advanced.  

Standard training courses:

Tailored training courses:

  • Specific training based on internal procedures and systems  
  • Workshops and seminars on the latest regulations and best practices  
  • Individual coaching and mentoring for new employees